[Resolved] Voonik.com — Not refunding my money | |||||
I ordered some product (Order id # R[protected] on their portal and it was a very bad experience with me. First time they delivered wrong product, when I put a complaint against this then they asked to give one more attempt but again they delivered some different product. Again after firing complaint they were agreed to refund my money within 7-8 working days. But now more than 22 days have been passed and they are not refunding my amount. When I am trying to call on their customer care number[protected] then no one is responding there also and which is wasting my un-necessarily calling charges. My kind request to take some action against this so that such kind of portals get some learning and stop fooling their customers. Was this information helpful? | |||||
Oct 18, 2016 Complaint marked as Resolved Problem has been resolved. I got the refund. Please ignore this complaint now. Thanks !! Voonik Tech customer support has been notified about the posted complaint. Verified Support Oct 19, 2016 Voonik Tech Customer Care's response Hi Tarun, We sincerely regret the experience you have been through. We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away. We notice that you have returned the product and the refund was initiated on Sep 22nd. Kindly check your concern Bank with Reference id :-- [protected]. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
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