VRL Travels — Luggage counter problem

Address:

Vrl travels, anand rao circle, bamgalore

I had booked a bus from bangalore to gulbarga on 25th nov 2023 at 8.30pm.
I had to keep my luggage in the luggage counter.
A person by name parthana was responsible for the luggage keeping section. But he was not a responsible person for his duties.. He made me to wait for so long to keep my luggage.
Such a bad behavior.
Please take necessary action against parthana person who works in vrl travels, anand rao circle, bamgalore.