VRL Travels — Manhandling by VRL Bus coordinator

Dear VRL Team,

I have travelled many times in VRL and the service is excellent and no doubt about it.

I travelled from HYD to Bangalore yesterday night and I had a conversation with the Bus coordinator at Lakdikapool Stop, I asked him if a Seat change option was available or not but he did not respond properly and he was doing manhandling and there were some scratches on my hand and I thought to give police complaint then and there itself but I did not do that to not to disturb my travel.

Yesterday my self and my family were completely blank with his behaviour and I request you to take necessary action on that fellow.

PNR:[protected]

Regards,
Nagababu GS
[protected]