Vu Televisions — 49 inch 4k smart tv

Address:

16-1/118 sri balaji township uppal, Hyderabad, Andhra Pradesh, 500039

I bought a 49" vu 4k smart tv 1 year back and now there is a problem with the display panel (Vertical lines on the screen). Since the warranty is only for 1 year, the engineer says that its a display pane or mother board l issue and they say that it can't be repaired and the panel or mother board has to be replaced which costs around rs. 5, 000/- for the mother board first and they don't have confirmation on the panel. This is pure cheating from vu company as they are selling cheap quality products which don't even last for 2 years! Customer care team say that it happens in some tvs, but looking at the complaints, looks like with vu tvs, it happens with 50% of their tvs!!! It is definitely an issue of their poor manufacturing quality, so why should the customer be at loss!
I did not put my hard earned money rs. 45, 000 to go down the drain.

I request the consumer forum team to support and save me. As we are a middle class family and i cannot afford another or any cost for repair of it not so soon. Vu brand is very bad.