Vu Televisions — Installation of a wall mount for a 40 inch VU TV .call no VU885214

Address:

Mumbai

Absolutely frustrated dealing with your company. Simple request for a wall mount and installation to the call center asked to do a mail. Did the mail after rigorous follow up standard email formats sent asking for details of TV/ Serial numbers etc each piece asked separately. Asked to pay on line for mount - Paid immediately . Then told they will revert when the NEFT is received . Then when I asked about the installation asked to pay again - Did a second payment . 5 days and many emails later a courier is received that looks like a mount no installation yet .not sure if it will get done. One call from their call center to me from a person who did not have the facts of the matter ie did not know that installation has also been paid for ... Really frustrated ., This is not a brand one should buy anything from - Service is sad.