Vu Televisions — Replacement repair taking more then 1 month

Address:

charkop sec 8 ,, kandivali w

I had complaint of vu tv not working, engineer came to my place and got it checked and found panel need to be repair or replaced. he told me 5 - 7days for replacement/repair..

after 1 week i called service center they told me 15 days .

its been close to 1 month now .and iam yet to hear by from vu tv

as its been a pandemic its difficult to keep child and senior citizen at home .. and tv been only mode of entertainment. its very difficult for family to keep up with corona stress . i would like to request vu to give me replacement of tv if they cant change the part or repair it .as its already 1 month since complaint