Vu Televisions — TV not working in 25 days of purchase of 3 year warranty

I had purchased tv from VU 55" television on 27 June 22 for Rs.43k with three year warranty, but it is not functioning since 25 August 22, 3 times technician came to replace part, but every time they use to find different issue, now they are asking me that they are going to change/ replace some other part, Already two times they had changed the parts, and still the issue had not been resolved, So they have now replaced my old TV set with a new one but the packing is of very poor quality seems to be like a refurnished TV set been hand-over. So there is no surety that the TV been replaced is of a new lot since the outside packing does not support the same .
This multiple repairs and several communication are giving me a mental setback and not been accepted by a brand like VU .
So kindly consider my above petition and arrange me a brand new TV set or else refund me the paid amount .
Was this information helpful?
No (0)
Yes (0)
Vu Televisions customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vu Televisions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    316
    Pending
    0
    Resolved
    9
    Vu Televisions Phone
    +91 74 9844 5856
    +91 82 9191 6111 [WhatsApp]
    +91 22 4541 7000
    Vu Televisions Address
    India
    View all Vu Televisions contact information