| Address: | Mumbai City, Maharashtra, 600001 | | Website: | www.vutvs.com |
Its the worst experience ever one can go through. The service center and support team is very pathetic. Inspite of multiple mails to the support team and even to the ceo devita there is no respite for the customers.
I have bought a vu 49 inches smart tv and it lasted only for two year only and the mother board went off. On requested for replacement of motherboard as paid service there is no response for 3 months. Finally there are proposing to replace with a new tv panel for 23000 rupees while the change of motherboard will cost only 6000 rs. The reason they give is there is no motherboard available for the two year old model tv.
This is highly unacceptable. Also the brand vu california is also not right. The registered brand is india mumbai which is part of zenith. Such pathetic tv brands should be brought to light and consumers should avoid buying these tvs Was this information helpful? | 
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