Dear Customer Care,
This is with respect to the smart TV model 43BU113 which we had purchased thru flipkart. The motherboard of the said TV had to be replaced twice during the warranty period itself. Thereafter soon after the expiry of the warranty period, the TV had stopped working again. We had raised the complaint thru your customer care. On inspection by your technician, we were again told that the motherboard has to be replaced again and there was only a warranty of 3 months for the replaced motherboard. If this is the quality of TV which you proudly tout as a Made in India product, then it is of very pathetic quality and as consumer it has only lead to hardships and loss to me. The TV which we had purchased clearly has major manufacturing defect which could not be corrected even after two changes of the motherboard. I feel cheated by your company for purchasing your product which is so defective and i will not recommend this brand to anyone henceforth.
I want an immediate remedy to the problem which i am facing without any further costs and hardhships. Was this information helpful? |
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