Wear.style — Company is out to cheat you

Address:	Wear.Style 1/1, Bore Bank Road Bangalore - 560046 karnataka, India
Website:	wear.style

I had purchased a wine rack from this website and I had first called them regarding this asking if they dealt offline and they said no.

So I placed an order and received this on a Saturday however when I tried to hang my wine glasses they didn’t fit in their rack. I immediately wrote to the company on their email address asking for this item to be returned as it was completely unused and had just arrived and didn’t work for me as this is their return policy on their site:

“We have a 2 Day return policy, which means you have 2 Days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [protected]@wear.style. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. “

Firstly no response came to my email till I sent a threatening email, and no answer on their phone number whatsoever then finally they respond on email with the following:

“Order# was shipped as per our product specifications and as per your size choice..

Our Return Policy is not applicable for orders placed with wrong sizing.”

I mean what sort of response is this??? The item is in perfect condition unused and not even custom and they don’t accept it. The 2 day return timeline also is purposely tight so that you don’t manage to return your products. They are clearly out to cheat customers. DO NOT buy from them as you will be stuck with your product even if it doesn’t work for you.