Welingkar Institute Of Management — Refund the seat reservation amount which you took for PGP 11 month program

I applied for the 11 months Media and Entertainment program by paying INR 54000 as seat reservation amount. On 29th of May 2019, due to some change in my circumstances, I requested to cancel my admission and applied for a refund.
I have serious complaints against the admission team specifically, Miss Anjali who falsely made me deposit a sum of 54, 000 rupees as a seat reservation amount claiming it a necessary condition for the admission in the program, on April 30th 2019.

Later she contacted me to deposit my fee (3, 00, 000+ 4, 000) before 31st of May. I informed about my decision to cancel my admission, followed by a refund request even before the fees was due (as per Miss Anjali's given Information).

Now, according to Miss Anjali I am not eligible for a refund because I opted for installments, which I absolutely did not.
And according to Miss Zeba, I am not eligible for a refund because 21days since the payment of the fee has lapsed. But no one is taking responsibility of Miss Anjali's schematic lies, one of which was that the due date to pay fee is in the end of May and the fact that how can 21 days lapse before the deadline to pay the fee? (as repeatedly informed to me by admission team)

The amount I want refund for was never even mentioned as a "fee", Miss Anjali always called that amount as initial seat deposit amount.

Sir, not been able to get my refund is already causing me and my father a lot of mental stress
I acted as the admission team guided me and currently my number is blocked by the person handling my admission (Miss Anjali).
I am not being heard and it is forcing me to find legal ways of redressal.

Lastly, I beg you to understand that it's is just to pay me my refund.

Your response is hugely awaited.

Sincerely
Apoorva Singh

P.S.- Documents, screenshots and recording of the things said in the application can be provided to prove my stand if needed.
Moreover, they took the money in April and they started their course in JUNE.
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Welingkar Institute of Management customer support has been notified about the posted complaint.
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Hello, Pooja here .
Even I'm facing this situation.i just want to know after all this, is they refund your amount or not?

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