[Resolved]  Whaaky.com — I want my money back against rejected order bcoz of duplicate products

Dear Sir, I am Bhyrappa from Bangalore. I made a combo order (Reebok shoe & track suite) on whaaky.com. Order No. S80209128 & I paid Rs- 949 through credit card on 25th Feb 2014. They claimed the products to be original. Meanwhile one of my colleague received the products from whaaky.com for similar combo order (Order no. S80193737. Ordered date 19 Feb 2014).Me and my colleague found that the products which are supplied from Whaaky.com were duplicate. So I rejected my products against my order S80209128 on 11th March 2014. I have sent 4 mails to customer care but not received a single reply. Whenever I tried to call and contact whaaky.com, I receive automated messages & call will end after some time. I have attached snaps of products which are received by my colleague against order S80193737. Kindly refund my money at the earliest and never cheat customers with such duplicate products. Otherwise you are going to face legal issues with original products manufacturer like Reebok for using their brand name.
Thank you Bhyrappa.M Bangalore

Dear Whaaky Team,

I have already mailed to [protected]@whaaky.com regarding above issue. But today I have received a mail saying that
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" Hi Sir, Once we receive the consignment the refund will be initiated".
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But I have rejected the material on 11th March 2014 and by this time that material should have reach your place.
Kindly do need full at the earliest.

Thank you for your response.

Regards
Bhyrappa.M

Dear Whaaky team,

Could you kindly update the status of material return to you and status of refund?

Regards
Bhyrappa. M

Dear Whaaky team,

Gentle Reminder - II

Kindly refund my amount Rs. 949 at the earliest. I have attached courier tracking details for your reference.

Regards
Bhyrappa. M

Dear Whaaky team,

As per my today's (25th March) telephonic discussion had with whaaky.com customer support (Ms. Lafya), you guys told me that you have not yet received your product back. But I have contacted Aramex courier and got confirmation as whaaky has received the product back. For your reference refer the attached shipment status received from Aramex courier service.

Same has been communicated through email to [protected]@whaaky.com.
I don't know why the hell you are acting like this.

Kindly refund my amount at the earliest.

Thanks
Bhyrappa. M

Dear Whaaky team,

Yesterday I have received a mail as below after I submit all supporting documents like order tracking status, discussion with whaaky customer care, copy of mail received from Aramex courier service. I hope you will improve your service.

I am still waiting for refund as you promised me in below mail.

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Dear Customer,

We would be definitely happy to assist you. As per your request the order number: S80209128 amount has been refunded. The amount will be credited in your account within 4-5 days.

Thanks & Regards
Whaaky
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Thanks
Bhyrappa.M

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