Whaaky.com — irresponsible response for the complaint posted

Address:

Vizianagaram, Andhra Pradesh

good evening sir/madam i have ordered a product on whaaky.com on 3/05/2015 with order no S80846208 and paid the amount through online payment, up-to now there is no delivery haven't done i have posted a complaint against the whaaky.com on 14/07/2015 and the response which they have send me back is that its its a non-serviceable area to send the ordered product which i ordered and again one of the agent have made a call and promised me to refund my amount in the bank by just taking my account details and he didn't send me any amount up-to now i don't know why these people are playing with costumers like this .. the guys should be punished severely for these type of activities