[Resolved] Whaaky.com — Product not delivered under order no-S80390172 | |||
On 25 may 2014 I have purchased an offer displayed on thier website. Value Combo!! Buy 3 Henley Shirts and 5 Casual Shirts for Rs. 1898/- . I have made payment through my Credit card. My Service order no. is S80390172. Till date I have not received the product. I have recieved one mail from whaaky.com mail detail-"Dear Customer, As promised by us during confirmation of your order, your order will be shipped in another 4 business days. In case we don’t ship within the said time line, you will receive a surprise gift along with your order as a compensatory benefit for the inconvenience caused. We request you to accept your consignment at the time of delivery. We wish to reason out that owing to the nature of our business model where 2 or more different products have to be brought together on a common platform and then plan for dispatch, can at times cause delay due to unforeseen reasons. We would request your sincere co-operation in this regard. Once dispatched, you will receive a consignment number and courier name for your dispatched order. You may track the same in the concerned courier website. Estimated Dispatch date[protected]." Customer service number [protected] is continuously busy. No response to mails sent to [protected]@whaaky.com apart from auto reply. I have checked the status on my consignment it is still showing as "Preparing to ship" I feel cheated. This company is doing fraud | enjoying my money for last 29 days. Not bothering to it's cust Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. | |||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
We @ Whaaky value each and every relationship and are committed to providing an excellent experience. We apologise i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [protected]@whaaky.com at the earliest.
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