Whaaky.com — Regarding Duplicate product

Address:Karnal, Haryana

To Way2online Retail Private Limited No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016. Subject :-Regarding delivery of Duplcate and damaged prouct of Reebok Brand shoes. Sir With reference to the above subject we have order a pair of shoes from your website whaaky.com on 24.03.2014 against order no-S80265861 of which copy is enclosed wih this letter of Reebok shoes & Track suit on cash on deleivery. I have received the product of your company on 07.07.2014 from JAVAS courier bearing AWB no :-HYDWOLC108154 after the payment of RS1099.00.But when I open the packet I am totally shocked to see the product, it is duplicate and damaged product of local quality in place of Branded Reebok shoes but I orderd a reebok brand shoes which is shown your website. In further process of your instruction given on your site I tried to contact to you on your provided no:-[protected] but there is no response from this no. and in another way I email on your e-mail id [protected]@whaaky.com after received of the packet but unfortunately there is no reply after two reminders which copy is enclosed. Futher I am not satisfie with your product and quality of product and ethical behavior regqrding the customer. In liew of transparency of product I am return your product to your company address (The Returns Section Whaaky No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad -500016. So you are requested to please return our full money of Rs 1099.00 as soon as possible otherwise I am able to suit a court against you and Reebok company in consumer court for fraud and mispresentation of product. Your early action is more appreiciated for us. Regards Varun Bansal [protected]
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Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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Dear Customer,

We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologise i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [protected]@whaaky.com at the earliest.

Caution : Please be aware that Whaaky never asks for your personal bank details like Password / Pin etc. Also, beware of hackers who tend to call from Whaaky and claim these details. Some of the phone numbers from where customers are receiving spoof calls are [protected] / [protected]. This is for your information. Please refrain from giving your phone numbers in the forums so that you don’t receive any such calls.

Thanks and Regards,
Your friends from Whaaky

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    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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