Whaaky.com — Returned the product, but not processing further

Hi I have ordered for denim jeans in whaaky.com, the product shown was denim4 jeans with different color. When I ordered I got the courier, where receipt was mentioned 4 denim jeans over courier pack but when I openedthe courier there was garbage jeans. some kind of fashion brand jeans with same color. When I tried to call there customer support no one isanswering the call although they are not replacing or refunding the product when i email to them.

I got email that its against companypolicy to refund or replace. When i posted comment on whaaky facebook page. they blocked me. Its truly fake site.Finally when i posted complaint on consumercomplaint site they called me back and said reverse our product.

Now I have returned the product on 16/7/2014 and received the confirmation email that they received the product. But now they are not responding my email and not processing my money to my account.Please help me to get my money back.Truly fake site i have ever seen.
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My friend, Sukumar Joshi, from Bandra, Mumbai has faced a similar problem. He ordered a size 36 denim and cargo pants. Upon receipt of courier, he was shocked to find a size 30 cargo pants and size 34 denim. They both are useless to him. To get into those sizes, he will have to diet and starve for atleast five years!

He now has the added free headache of exchanging the consignment or lose his money.

Whaaky.com is a charlatan business enterprise. People should not patronise such companies that are deficient in their services and employing unfair trade practices.

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