[Resolved]  Whaaky.com / Way2Online Retail — 2 months back my refund, the money request is approved but not send the money

Jan 05, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Ramasaidulu, We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Note: 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

Feb 01, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Ramasaidulu, We apologize for the inconvenience caused to you . This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

Feb 16, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer, We apologize for the inconvenience caused to you. Your product has been already dispatched by BMP courier. We are in contact with logistic team regarding swift delivery of your product. We will ensure that the product will be delivered soon. For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards, Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

Mar 02, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Ramasaidulu, This is to inform you that the product that you shipped to us, has been received by us. We can definitely go ahead to initiate a refund. Kindly provide us with the following details so that we can go ahead to credit your amount into your account again. Account Name (Savings / Current): Account Number: Bank Name: Name (as per Bank): IFSC Code or branch Name: For further queries, kindly revert to [protected]@whaaky.com Disclaimer: All the above details should be precise. Whaaky is not responsible for any wrong information disclosed by the customer. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

Mar 18, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Ramasaidulu, This is to inform you that we have received your account details. We would be processing your Refund and after Refund your Money will be show in your account in 3 to 4 business days. Regards Your friends from Whaaky

Apr 07, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Ramasaidulu, This is to inform you that we have refunded your amount in your account. The details pertaining to the refund are as below: Transaction Ref id :- [protected] Refunded on: - 28/3/16 Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.