[Resolved] Whaaky.com / Way2Online Retail — Delivery of Wrong Product | |||||
This is further to my online Order No S[protected] dated 24.10.2016 Supply of 4 Track Suits as advertised by Whaaky.com . However, Whaaky has intentionally supplied 3 shots instead of my Order of 4 Track Suits. I came to know from Whaaky Website Review that they are intentionally doing such fraudulent activities for many Customers. When ask for replacement of the wrong Product they sent, they are asking the Customers to bear the Courier Charges and reimbursing Rs.100 as mobile recharge even when Customers insist them to make cash payment. Kindly arrange to recover my money and other customers who lost their money with Whaaky.com and arrange to make severe penalty for such fraudulent sales techniques and making fool of innocent Customers. Was this information helpful? | |||||
Feb 10, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Jan 09, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear T Shanmuga Moorthy, Order no: - S[protected] As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected] Thanks Regards Whaaky Team | |||||
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at support@whaaky.com, with your Order number, and kindly mention your issue. Your issue will be addressed within 24-48 hrs. Or call to help line number 04066228282
Thanks Regards Whaaky Team