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[Resolved]  Whaaky.com / Way2Online Retail — my phone not working order id s[protected]

Address:Thrissur, Kerala, 680006

I may be permitted to bring to your notice the following grievance for urgent redress. I purchased and received a whaaky product on 4/7/17. Order id was s[protected]. Two weeks its working perfectly. After that its not working.
Touch screen not working properly. I need a solution as soon as possible. I request you to look into this matter and give necessary instructions to take speedy action on my request.
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Sep 4, 2017
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
Whaaky.com / Way2Online Retail Customer Care's response Dear Bibin CR,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Complaint comments 
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Comments

Hello Sir/Madam,
I M not Satisfied About Your Service And Product Quality.Last 3 Days Before I Ordered LED LIghts 7 wt From Online By Whaaky Official Site, It Has Delivered Yesterday At Time But The Quality And Assurity About Light Is Very Poor.I want To Return This Product.
Reply
Whaaky.com / Way2Online Retail Customer Care's response, Sep 23, 2017
Verified Support
Dear Vaibhav Mandle,

We are here to assist you better. Please provide us your order number or registered mobile number so that we can assist you with the concern.

Thanks, Regards
Team whaaky

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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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