[Resolved] Whaaky.com / Way2Online Retail — Non refund of order amount and returned products postage amount... | |||||
Dear sir, In june this year i placed an order for 3 jeans and 3 shirts for rs. 1099/- (50 % sale price). After opening the parcel i found that the material, design and the size was not as per they have stated in their advertisement. I immediately wrote them that the cloths are not as per the advertisement and please arrange for reverse pick up. I received their mail that they do not have the facility of reverse pick up but requested me to send them back the parcel and they will reimburse me the parcel charges. So i sent them the parcel and requested them to cancel myorder and refund my payment of rs. 1099 + rs. 400/- parcel charges. Sir everytime i am sending them mail to return my payment their standard reply is that very soon i will get my money back. I am now fed up of writing to them again and again to return my money back. I therefore request your honour to take up my case and ask the above company to return my rs. 1500/- immediately Thanks. Regards, Anil kumar saigal [protected] Encl: last mail from them. On mon, oct 24, 2016 at 12:14, whaakysupport Wrote: Dear customer, We can definitely go ahead to initiate a refund. We will be processing your refund and your amount will be credited and reflected in your account very soon. Regards Your friends from whaaky Was this information helpful? | |||||
Dec 8, 2016 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Nov 07, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear Customer, Order no: - S[protected] Sorry for the delay. We have initiated the refund process and it will be reflected in your account at the earliest. We will acknowledge you once the refund is done. We sincerely apologize and regret for the inconvenience caused. Thanks Regards Whaaky Team Verified Support Apr 24, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Customer, Order no: - S[protected] We are here to assist you better. We have refunded your amount on 8th December 2016 through (NEFT) Transferred. Please check your account or Bank. We sincerely apologize and regret the inconvenience caused. Thanks, Regards Whaaky Team | |||||
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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