[Resolved] Whaaky.com / Way2Online Retail — order id: wh11485
S
Satya Monish
from Eluru, Andhra Pradesh
Address:
Visakhapatnam, Andhra Pradesh, 530041
I have ordered (Wh11485) a power bank and had done the online payment also after a lot of wait prouproduct got delivered. After the unboxing the product is a complete disappointing what i got was a complete duplicate package of samsung. I seriously need a speedy reply and want my money refund back at any cost. Failing will lead to lodging a complaint on behalf of customer court with serious action. [protected]@gmail.com
[protected]
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Mar 16, 2018
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]
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My Order Id: WH15102
Because I am overlook this product is refurbished
so I request you cancel my order as early as possible
Order no: - WH15102
We are here to assist you better. As per your request, order has been cancelled.
Thanks Regards
Team whaaky