[Resolved] Whaaky.com / Way2Online Retail — product is totally changed | |||||
I received my order no. Wh27876 on 19feb 18. The quality of shoes is not good and the colour and brand of shoes is totally changed. I have ordered sports running shoes but this shoes are totally changed. After not satisfying with the order i immediately informed them on their emails. I talked personally with. Customer care and they tilde to send images. I then sent images on whaaky email address. After sending the mails i again contacted customer care number but after holding about four minutes they disconnected my number. I want to return the product and want my money back. I have pay cod. I have already complain about this product but they are totally ignored... My account no is [protected] sbi irshad alam and ifsc code sbin0010177 Was this information helpful? | |||||
Apr 20, 2018 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Mar 05, 2018 Whaaky.com / Way2Online Retail Customer Care's response Dear Irshad, Order no: - Wh27876 We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs Thanks&Regards Team whaaky | |||||
 2 Comments | |||||
Comments
Hi
Plz return my order for wrong material despatched in my order.
My order number -1936315
Tracking id- [protected]
Order date -15/2/2018
Regards
Ashish Singh
[protected]
Sector 19 house number 336
Indra Nagar Lucknow
Plz return my order for wrong material despatched in my order.
My order number -1936315
Tracking id- [protected]
Order date -15/2/2018
Regards
Ashish Singh
[protected]
Sector 19 house number 336
Indra Nagar Lucknow
Whaaky.com / Way2Online Retail Customer Care's response, Mar 5, 2018
Verified Support
Dear Ashish,
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky