Whaaky.com / Way2Online Retail — Refund not received for the returned order

Address:Faridabad, Haryana, 121001
Website:www.whakky.com

Team,
I booked a product after seeing your website with order no-S[protected] dtd 22 aug 16 after paying through credit care but when i receive the product the quality is very cheap & sizes are unfit.I sent a mail to [protected]@whaaky.com dtd 3 sep 16 & they told to return the product to your Hyderabad address, I returned the product docket-Z03353300 but till time not get any refund.
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Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Sep 20, 2016
Updated by mitinkapur
Team,
I booked a product after seeing your website with order no-S[protected] dtd 22 aug 16 after paying through credit care but when i receive the product the quality is very cheap & sizes are unfit.I sent a mail to [protected]@whaaky.com dtd 3 sep 16 & they told to return the product to your Hyderabad address, I returned the product docket-Z03353300 but till time not get any refund.
I need the same to be done asap.
Sep 20, 2016
Updated by mitinkapur
This is to your kind knowledge that on 22 sep 16 a month will be over and neither i did get any single phone call from whaaky team or when i call on the cust care no-[protected] no one pick the call.I had made the payment & also returned the product.So please take acknowledgement of my complaint & refund my amount.I also suggest everyone not to buy any single product from whaaky as the services are really very poor.
Complaint comments 

Comments

Hello Team,

I mailed several times to whaaky support not to send me the same product back order no-S[protected], but again i got the same product with more defects, there are ink marks on the shirts pockect which seems that some one has already used those shirts.I sent an email to them to collect the product, but they mailed me to courier it.I don't understand that if i already mailed that i don't ask for same product than why i bear the cost of dispatching it.Please help in closing this issue as it's taking long time.I want the prodcut to be collected from my house and also want the money to transfer into my account.So that will purchase something else.

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    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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