[Resolved]  Whaaky.com / Way2Online Retail — samsung battery pack

Address:Gurgaon, Haryana, 122003
Website:whacky

I purchased combo of samsung powerbank.One product not working and one product is working but your both products are local these are not a original product and i want to replace it i want my cash back or get a original product which capacity should be 25000 mah nc and you should give me surety that product is 100% original which is mention in the product list
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Mar 17, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Feb 01, 2018
Updated by kapilgujjar9258
please resolve my problem as soon as possible
Feb 02, 2018
javed meman's response
payment return
Feb 02, 2018
javed meman's response
payment return
Verified Support
Feb 12, 2018
Whaaky.com / Way2Online Retail Customer Care's response
Dear Kapil,
Order no: - WH11558

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky
Feb 12, 2018
Updated by kapilgujjar9258
how i will send you executive said you come to take return product and give money my contact number is [protected]
Complaint comments 

Comments

Payment refund

No react against my complaints i m very sad with your service please resolve my problem as soon as possible
Whaaky.com / Way2Online Retail Customer Care's response, Feb 12, 2018
Verified Support
Dear Kapil,
Order no: - WH11558

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number 04066228282

Thanks&Regards
Team whaaky

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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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