[Resolved] Whaaky.com / Way2Online Retail — sets of 3 jeans and 3 shirts which is used / second hand and altered
S
Shafique Merchant
from Mumbai, Maharashtra
Address:
400003
I had order online pack of 3 jeans and 3 shirts to whaaky, the product was used and also altered and when i complain to whaaky they said to send photo and i do the same and send mail and now they say that send the product to their hyderabad address with the same packing, how this company not solving the issue and what proof i had they are asking me to send to them so that i cant take any legal action on them. I request to the concern authority to seal such company where as there are lots of complains seen here. I any concern authority dont take action or take it lightly then such fraud company take the benefits and looting to consumer. The consumer department can sue such company and cancel the licence and put the fraudsters behind the bars.
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Jan 8, 2018
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]
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