[Resolved] Whaaky — samsung power bank 20800mah & samsung bluetooth headset

nilesh760

from Noida, Uttar Pradesh

Address:	Ahmednagar, Maharashtra, 414003
Website:	[email protected]

I had oreder the above product from whaaky.com 20800mah power bank, samsung bluetooth, but i was received as 25000mah power bank, samsung buetooth deivece as an defective condition, which was i return by contacting customer care, which was received to your return department, on 23 sep 2017 but still your customer care depratmnet not contacting for any confirmation or review on it. I was mail on your supoort mail lots of time and try to contacting on your [protected] but not any one received my call on any last six days,.
My order no s[protected] my first mail,.16 sep 2017, then 19 sep 2017, 26 sep 2017, 27 sep 2017 & i now complaint submitting. So plz contact me \
[protected] as early as possible and return me original product or refund me my money with all cost & for followup given to you as early as possible,
I will sue you in consumer court.

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Nov 5, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Mahesh Patil,
Order no: - S80250753

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky