Whaaky.com — Cheated by whaaky against "Right to be informed" and "Right to seek redressal"

Address:

Ghaziabad, Uttar Pradesh

I ordered wood land shoes Order ID : S80218884 and order no. S80218884 on 1st march costing Rs.1199. First of all, Whaaky delivered this order on 20th Apr. On top of that, the product delivered was completely different from what was shown on the website. The product they delivered was 3 year old manufactured, very bad condition, looks like a yuk black school shoe and not in a condition to use. I tried to call these guys for so many days. I wrote them many mails but these people never pick up the call and also don't reply to mails. They keep customer on hold. I don't want this product. I want my money back with extra expenses and compensation for the mental torcher I had to suffer because of them. I wasted my lot of time as well. I tried contacting them through social media also. They deleted all my posts. I am continuously trying to contact them but they are not responding. They are fraud and cheating many people. Please take a legal action against whaaky and help me in getting my money back.