[Resolved]  Whaaky.com — fake product

We are always delivering the original products. If you dont like it please refund or replace it. We will be working accordingly to our policies so please follow the policies will refunding or replacing

Hi

I received my order on 27 June 2014 and I was HIGHLY disappointed.

The product that I have ordered was nowhere close to what it was displayed in the website. Attached is the Pic for the same.

The SCRAP shoe and the local jacket that Whaaky.com had delivered can be purchased from any road side vendors for Rs. 200 – 300 for which I have paid Rs. 1100.

Request you to support me in getting the money refunded.

Regards,
Sumesh

Order No - S80425126

Its been a month that I have been chasing for the replaced product. Finally Whaaky.com shares a consignment number - HYDWOL602040P which is invalid. I have been dropped multiple emails but not received a single revert from them.
Please find the below the chain mail for the same.


from: whaaky <[protected]@wwhakkyy.com>
to: T S Sumesh <t.s.sumesh.[protected]@gmail.com>
date: Tue, Jul 15, 2014 at 2:45 PM
subject: Whaaky: Replacement - Images Received, Awaiting self shipment
mailed-by: wwhakkyy.com
signed-by: wwhakkyy.com

Dear T S Sumesh,

Order No: S80425126
Product: Jacket & Reebok Shoes

We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement.

Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad - 500016

Note :
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number

For further queries, kindly revert to [protected]@whaaky.com
Thanks & Regards
Your friends from Whaaky


Dear T S Sumesh,

Order No: S80425126
Product: Jacket & Reebok Shoes

This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name.

For further queries, kindly revert to [protected]@whaaky.com
Thanks & Regards
Your friends from Whaaky
Dear Customer,


From: T S Sumesh <t.s.sumesh.[protected]@gmail.com>
Date: Fri, Jul 25, 2014 at 1:38 AM
Subject: Whaaky: Replacement - Self shipment Received - Reshipment pending
To: [protected]@whaaky.com

Hi,

I hope and believe at least this time the right product will be delivered. Mentioning below my shoe and jacket size,

Jacket Size - M (Medium)
Shoe Size - 6

Regards,
Sumesh

T S Sumesh <t.s.sumesh.[protected]@gmail.com>
Aug 2 (11 days ago)


to support


Hi,

Can you please confirm how many times I have to take a follow-up to get my order.

I believe again I have to mark complain in the consumer forum with the chain mail.

Do confirm what next to be done.

Waiting for your reply

Sumesh
[protected]

We apologize for the inconvenience caused to you. Due to shortage of
the size your replacement will be reshipped soon. Kindly bear with us.

For further queries, kindly revert to [protected]@whaaky.com

Thanks & Regards,
Whaaky Team


We Request You To Reply To [protected]@whaaky.com


T S Sumesh <t.s.sumesh.[protected]@gmail.com>
Jul 31 (13 days ago)
to support


Hi,

Can you please confirm on the below mail.

Regards,
Sumesh
On Sat, Aug 2, 2014 at 4:17 PM, Support Whaaky <[protected]@whaaky.com> wrote:
Dear Customer,

We apologize for the inconvenience caused to you. Due to shortage of
the size your replacement will be reshipped soon. Kindly bear with us.

For further queries, kindly revert to [protected]@whaaky.com

Thanks & Regards,
Whaaky Team


We Request You To Reply To [protected]@whaaky.com

to: T S Sumesh <t.s.sumesh.[protected]@gmail.com>
date: Wed, Aug 6, 2014 at 7:49 PM
subject: Whaaky: Replacement - Reshipped
mailed-by: wwhakkyy.com
signed-by: wwhakkyy.com

Whaaky brings to you unique deals at unbelievable prices
Dear T S Sumesh,

Welcome to Whaaky!!


This is to inform you that we have replaced your product as per your complaint. The Replacement for the Order Number: S80425126 has been dispatched on[protected] through JAVAS courier & the consignment number is: HYDWOL602040P.You can also track your order using the above consignment number in the JAVAS website after 24 hours of receipt of the email.

For further queries, kindly revert to [protected]@whaaky.com
Thanks & Regards
Your friends from Whaaky

T S Sumesh <t.s.sumesh.[protected]@gmail.com>
Aug 9 (4 days ago)

to whaaky
Is this some kind of joke, the consignment number is: HYDWOL602040P is showing invalid in the JAVAS website.
I need you to call @[protected] as you receive this email.
Sumesh


I have been following up with you guys from past one month and finally you have shared delivery consignment number. FYI consignment number HYDWOL602040P is a invalid docket. You guys think its funny???
I have all the chain mails, and I will make sure I put it across in Consumer Forum
One more thing I clearly mentioned in my last mail that I want a call from your end which I have not received yet. WHAT A CUSTOMER DELIGHT
Sumesh

Its been a month that I have been chasing for the replaced product. Finally Whaaky.com shares a consignment number - HYDWOL602040P which is invalid. I have been dropped multiple emails but not received a single revert from them.

Its been a month that I have been chasing for the replaced product. Finally Whaaky.com shares a consignment number - HYDWOL602040P which is invalid. I have been dropped multiple emails but not received a single revert from them.
Please find the below the chain mail for the same.


from: whaaky <[protected]@wwhakkyy.com>
to: T S Sumesh <t.s.sumesh.[protected]@gmail.com>
date: Tue, Jul 15, 2014 at 2:45 PM
subject: Whaaky: Replacement - Images Received, Awaiting self shipment
mailed-by: wwhakkyy.com
signed-by: wwhakkyy.com

Dear T S Sumesh,

Order No: S80425126
Product: Jacket & Reebok Shoes

We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement. As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement.

Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad - 500016

Note :
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number

For further queries, kindly revert to [protected]@whaaky.com
Thanks & Regards
Your friends from Whaaky


Dear T S Sumesh,

Order No: S80425126
Product: Jacket & Reebok Shoes

This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name.

For further queries, kindly revert to [protected]@whaaky.com
Thanks & Regards
Your friends from Whaaky
Dear Customer,


From: T S Sumesh <t.s.sumesh.[protected]@gmail.com>
Date: Fri, Jul 25, 2014 at 1:38 AM
Subject: Whaaky: Replacement - Self shipment Received - Reshipment pending
To: [protected]@whaaky.com

Hi,

I hope and believe at least this time the right product will be delivered. Mentioning below my shoe and jacket size,

Jacket Size - M (Medium)
Shoe Size - 6

Regards,
Sumesh

T S Sumesh <t.s.sumesh.[protected]@gmail.com>
Aug 2 (11 days ago)


to support


Hi,

Can you please confirm how many times I have to take a follow-up to get my order.

I believe again I have to mark complain in the consumer forum with the chain mail.

Do confirm what next to be done.

Waiting for your reply

Sumesh
[protected]

We apologize for the inconvenience caused to you. Due to shortage of
the size your replacement will be reshipped soon. Kindly bear with us.

For further queries, kindly revert to [protected]@whaaky.com

Thanks & Regards,
Whaaky Team


We Request You To Reply To [protected]@whaaky.com


T S Sumesh <t.s.sumesh.[protected]@gmail.com>
Jul 31 (13 days ago)
to support


Hi,

Can you please confirm on the below mail.

Regards,
Sumesh
On Sat, Aug 2, 2014 at 4:17 PM, Support Whaaky <[protected]@whaaky.com> wrote:
Dear Customer,

We apologize for the inconvenience caused to you. Due to shortage of
the size your replacement will be reshipped soon. Kindly bear with us.

For further queries, kindly revert to [protected]@whaaky.com

Thanks & Regards,
Whaaky Team


We Request You To Reply To [protected]@whaaky.com

to: T S Sumesh <t.s.sumesh.[protected]@gmail.com>
date: Wed, Aug 6, 2014 at 7:49 PM
subject: Whaaky: Replacement - Reshipped
mailed-by: wwhakkyy.com
signed-by: wwhakkyy.com

Whaaky brings to you unique deals at unbelievable prices
Dear T S Sumesh,

Welcome to Whaaky!!


This is to inform you that we have replaced your product as per your complaint. The Replacement for the Order Number: S80425126 has been dispatched on[protected] through JAVAS courier & the consignment number is: HYDWOL602040P.You can also track your order using the above consignment number in the JAVAS website after 24 hours of receipt of the email.

For further queries, kindly revert to [protected]@whaaky.com
Thanks & Regards
Your friends from Whaaky

T S Sumesh <t.s.sumesh.[protected]@gmail.com>
Aug 9 (4 days ago)

to whaaky
Is this some kind of joke, the consignment number is: HYDWOL602040P is showing invalid in the JAVAS website.
I need you to call @[protected] as you receive this email.
Sumesh


I have been following up with you guys from past one month and finally you have shared delivery consignment number. FYI consignment number HYDWOL602040P is a invalid docket. You guys think its funny???
I have all the chain mails, and I will make sure I put it across in Consumer Forum
One more thing I clearly mentioned in my last mail that I want a call from your end which I have not received yet. WHAT A CUSTOMER DELIGHT
Sumesh

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