[Resolved] Whaaky.com — refund issue | |||
I oredered some item with order number Order s80287682...as they failed to ship even after 20 days i have requested for refund of my money 1099 rs...that i paid through netbanking unfortunately...they are not responding to my phone call ...later i came to know that similar problems are being faced by numerous customers...i urge this forum to to take collective complaint...and protect consumers from exploitation... Was this information helpful? | |||
Oct 4, 2016 Complaint marked as Resolved Verified Support May 09, 2014 Whaaky.com / Way2Online Retail Customer Care's response Dear Customer, We @ Whaaky value each and every relationship and are committed to providing an excellent experience. We apologise i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [protected]@whaaky.com at the earliest. Thanks and Regards Your friends from Whaaky | |||
 1 Comment | |||
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I made a purchase of 3 Chinese collar shirts and 1 cargos (Rs.899 + Rs.299) under order no: S80778059 on 17th March. On the very next day, I got the message that it's non-serviceable. It shows up as serviceable for the District & State. If it's non serviceable, kindly remove it from your billing page. My first purchase experience in Whaaky last year itself was pathetic in all means. I thought your service may be improved in a year, that's why placed an order to check it and I'm totally wrong. I tried their email support and didn't get any response so far. I tried to call their so called "customer service", no one is picking up the calls. I received the refund of only Rs.899, they are not providing any refund for Rs.299, neither providing the product or any response. This company is notorious for all cyber frauds in online shopping.
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