Whisper Ultra — poor quality of pads

I have been using whisper napkins almost from 6 years. Earlier the quality was really good, but almost from 6-7 months i'm noticing there is something extremly wrong with the pads.
The packaging have become poor
The pads have become extra thin due to which they don't absorb properly
Even they aren't soft anymore, they've become rough due to which i faced irritation n itching problems.
I hope you'll fix these problems soon otherwise most of the people will switch to other companies.