[Resolved]  Wildcraft — 55 ltr backpack

Website:

www.wildcraft.com

I bought a 55ltr bagpack from wildcraft official store on august of 2018. The company offers 5 year replacement warranty and also they said that you can contact as anytime if any problem happens. Recently it's found holes are forming on my bag (Top portion of the bag is getting tearing) due to the poor quality of the material. But when i wrote to customer care they are not even checking my issue. I visited the company outlet and presented my issue. They also ignore me. I bought that bag for rs.4000 and it's been hardly february. The only thing i need is to get replaced or get repaired. They asked rs.1000 for repair. The bag is torn due to the poor material quality and then they are again asking for another 1k for the repair. They just ignored all my mails. I'm a traveler and i need a bag. It's been 1 month i have filled my complaint and i'm not considered. The company is just #. Don't buy wildcraft bags anymore. They are "big cheat." i need a solution to my issue.