| Website: | www.wildcraft.com |
Dear Sir / Madam,
I have order Jacket form Wildcraft website online on 17th July 2022.
I received delivery on 21st July 2022 but in that accessories of caring bag was missing.
Raise the complain with custom care of wildcraft team # 1089216.
After two week of follow up on 9th August i got mail conformation about that visit the wildcraft store with invoice copy.
According to mail confirmation on 11th August 2022 I have visit Seawood wildcraft store but that it was under renovation and was ask to visit other store.
So on the same day i.e. on 11th August 2022 i visited R city mall Wildcraft store but they refuse to give even after showing Invoice copy and mail confirmation since they do not have extra that can be handed over to me.
I call the custom support department and Invoice them about issue but they didn't had any solution and they need more 48 hours to resolve the issue.
I ask if they cannot give my missing Item they give me the refund and arrange the reverse pick up but they also they refuse.
Appreciate your help on this issue.
Regards
Amit
[protected]
[protected]@gmail.com
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