Wildcraft India — Product not received and received product issue and not dealt with for 8 months now.

Address:

Wildcraft showroom, anna nagar west.

Sir,

I am Guhapriyan, from Tiruppur. On 26/01/2020 I ordered for about 4nos - 4 stay tents, 7nos - 2 stay tents, 3nos - 1 stay tent, and 20 other sleeping bags. They delivered all the other products except for 2nos - 2 stay tents and 1nos - 1 stay tent. The package reached me after 3 days and I found 2 of the tents received to be damaged (my first complaint). I called Mr. Venkat at Wildcraft showroom in Anna Nagar west and informed and he asked me time and he will courier it all in one shot. Later he did not take proper remedy for any of the pending. I reached out to him a month later directly at Anna Nagar showroom and yet he didn't have it ready for me.(my second complaint).

After which I have called him a couple of times and yet there is no proper response. I did not expect such irresponsible action from your team.