[Resolved] Wildcraft India — W 95 Mask cancel Request
G
Gopi Naidu Annem
My order ID :O2e0a04
I placed the order on 2 nd October it is supposed to be delivered by 6th October. But its not packed yet. I want to cancel the order I talked to customer care they said it will take 48 hours to cancel but its not happening
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Aug 6, 2021
Complaint marked as Resolved
Wildcraft India customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2020
Wildcraft India Customer Care's response Dear Customer,
Greetings from WIldcraft!
Please accept our sincere apologies for the inconvenience caused.
We regret to inform you that the product is not in stock at the moment.
We have checked with the other stores for fulfilling your order however, same product is unavailable.Hence we have proceeded with the cancellation of your order. The refund will be processed in 24-48 hours and the same should be reflecting in your account within 5-7 business days.
Once again, please accept our apologies for this incident and we sure hope to see you on our site soon!
We appreciate your patience in this regard.
We want to assure you that we have taken measures to tighten our processes further by sharing feedback with our team.
For any further assistance, please write back to us.
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