Ordered a cake for my wife birthday around 07.30am and paid 1500rs including delivery charges. I checked the status online around 5pm and it showed as it is under process. I called the customer support around 8pm to check the status. They said the ordered flavoured cake is not available but they offered another variety. I don't have other option so I accepted it but it was received till 9pm so I called them again they said it not deliverable fr my place but they checked my pin code before accepting order and they charged 300 for delivery. I received cake two time last year so I remember the bakery name where they order locally. I got the bakery number and enquired. They said that winni informed the bakery last minute about the order and they said unable prepare it but their supporting team sitting in chandigarh telling different different reasons each time. Finally the birthday went without cake. Their support team members disconnecting calls without proper information. Worst service. Was this information helpful? | 
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