Wipro — Bad experience

E- ticket no[protected], flight 9w117. My experience was pathetic while collecting the boarding pass. I came in 4 hrs before thinking of doing some shopping but could not get a chance because of jetairways. One baggage was oversized and without a boarding pass I was asked to drop in to other counter and come back for ticket collection. The oversized bag counter person didn't accepted without boarding pass. I was asked again to queue even after explaining the case. When I reached the counter again after 30 mins, the other lady refused to issue and asked to check with same counter lady. Horrible. Due to lack of time I am not writing other stuffs.