Wipro Furniture — Faulty executive chairs

Address:	Pune, Maharashtra
Website:	wcclg.com/furniture_business

Never buy wipro products if you don't want to waste your money. Pathetic customer service provided by wipro.
Recently i bought 6 executive chairs from magi interiors pvt ltd.
Which is a dealer of wipro furniture. The design of chairs that i received were faulty which caused me back pain. The chair was tilted at weird angle which in turn caused me neck and back pains.
I wrote multiple emails to the wipro team (Vibrant solutions; himamshu koppal (Wg01 - wipro consumer care & lighting); jagadeesan raman (Wg01 - wipro consumer care & lighting)).
But there was no response from their side so i threatened them that i would file a complaint in the consumer court if they didn't repair or replace the chairs i bought.
The threat worked and i received response on 27 january from the wipro team that their man is coming to repair the chairs.
A person from magi interiors pvt ltd came and reapired the chair but the problem started persisting again within few days so i mailed them the problem .
Instead of solving the problem magi interiors pvt ltd started questioning my sitting position although their repair man himself checked the chair and said that its faulty.
I incurred losses in logistics while shifting the chairs for repairs again and again . Still the problem persists .
I have been complaining since january and now its april