Wipro — PF amount not received

Address:

Bangalore

I resigned on 1st Aug 2022 from Wipro Limited but I did not receive my PF amount yet.
I have communicated with Wipro PF department several times. Still they are replying to me with no action.

PF department reject my online claim in the month of Oct2022 with the reason " Claim Rejected WAGES ABOVE 15000 EPS AMOUNT REMITTED, IF ANY PREVIOUS EMPLOYMENT OR NOT "

They need information from the employer about the previous employment. I was not working with any Indian company before joining Wipro Limited and the same informed to Wipro over mail. They need to provide Form3A, for which I am still waiting for.