| Website: | Wishyourholiday.com |
We have booked a trip to Mysore and Ooty through the travells. They have given quotation for a 3 star hotel. The moment we enquired about their travels they contacted us regularly to book from their travels. Once we book, they didn't even bother to inform us about the hotel details or cab details even after asking several times. The day befor the trip, they called us and gave cab driver info and hotel details. The hotel they provided was not where a family could stay. It was the worst hotel and it costs 500 rupees to stay in that hotel.they have taken 5000 for that from us. When we have insisted them to change the hotel, they behaved very rudely and did not change the hotel. We could not stay in the hotel so eventually had to book another hotel on the fly. They did not give any refund for that. Have also promised to give few amenities like cake and failed to give. Do not book any tour with this travel agency. They just cheat on theirs customers by providing cheap hotels and services and don't even bother about the trip of their customers Was this information helpful? | 
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