Wockhardt Hospitals — Refund of deposit amount

Address:

Plot no. 14, Hudkeshwar road, Nagpur

Dear sir,

With regard to above subject in respect of my deposit amount refund, my insurance company make payment in favour of yourself as on July 13th 2021 through NEFT and settled my claim but while I am approaching for my refund money your hospital saying it is not received to you I again approached to my insurance company for the same but still revert from hospital it is not received even they didn’t escalate the issue to the bank, me and my family has suffered huge financial loss and mentally harassed during covid second wave, we knows how we arranged the money for treatment but your hospital is not co operating me get refund of my deposit money, in cashless Mediclaim your hospital asked me for deposit money as well your claim department team members not replies to my conversation as well not answer to my cal I really really didn’t expect this unprofessional behaviour from this reputed hospital.

Please do the needful to resolve my complaint against my refund as this all giving me a mental harassment to me and my family else your peoples provoking me to go another legal remedies with compensation.

Regards

Pragya Sharma Thawale