[Resolved] World Of Titan — Poor customer service | |||
I took my mother to the World of Titan showroom at Kukatpally because she wanted a wrist watch with a dial that clearly showed the hours. She has a narrow wrist and asked the shop attendants for a watch with a narrow strap. Instead of finding what she wanted they repeatedly advised her to take something she clearly did not want. The shop attendants were totally disinterested and unhelpful and acted as if they were doing us a favour. They need appropriate training to provide a better standard of customer service. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Ramani Das,
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
If you require any assistance please call our Care team on[protected].
Regards,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve