Wow Skin Science — I have not received my order 21 days already passed

Address:https://www.buywow.in/pages/contact-us
Website:www.buywow.in

I have ordered some products from this website on 1st aug 2021 Fully paid in advance. I have not Received my order till now. I have called many times on customer care but they only say one thing I will accelerate your order and you will get it by tomorrow. Don't know whose to contact now mentioning Order no and Order details. I hope you can do something in this.

Order No : 1969679 (screen shot attached)

(adding screenshot of customer care mail after complaining )
+2 photos
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