WWICS — NO service or emails or calls

Dear all, I have registered in WWICS for canada migration on sept, 2006. I got the file number in november, after that i dont have any contact with them. I am trying to get a response for last 3 years but no body cares to give me a reply. And recently when i visited the Cochin office i came to know that they have stopped the operations in Kerala. Since then i am sending mails to their mohali, banglore and chennai offices. i dont know where is my file. I need to get my money back. I warn any body planning to avail their services, because the companies culture it self is very bad. Regards, JoseDominic Dubai