[Resolved]  www.100bestbuy.com — Didвэt get my order after payment

Address:Pune, Maharashtra

Dear sir,
I had purchased a lenovo mobile, black in colour, a series 690 on 9th of november 2013 online from www.100bestbuy.Com. i already paid the total amount of rs. 8598 by online transection at the time of purchase. But i didn't get my purchased order till now. From the last 5 months i had called so many times to customer care of that site but didn't get any response from them. Also they didn't gave my money back. Although they took my complain and gave me two complain numbers 27374334 & 28928504. But there is no any result of that complains. They didn't take any action. I have all the related payment transection recipts. Please help & take necessary action asap.
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May 23, 2017
Complaint marked as Resolved 
Verified Support
Apr 29, 2014
100BestBuy.com Customer Care's response
Dear Naveen Gondi,

We apologies for inconvenience happened from our end.We request you to wait for few days, we will dispatch the product very soon.
If any more queries kindly contact us:[protected]@100bestbuy.com or call us:[protected].
Regards,
100bestbuy
May 23, 2014
Updated by NAVEEN GONDI
Dear sir,
You told you will send as soon as possible is there any time limit for as soon as possible?
Because still now i dint get my mobile today also i called you executive told tomorrow at any cost it will dispatch?
So what is the status is it going to dispatch tomorrow? plz reply and resolve the issue or else i will take it seriously better plz don't go for beyond the limit. why i am saying all this is u have all data which i communicated with your executives and names every body is saying some other reason no two will say the same cause and i spoke to senior manager also he also told that he will resolve but no use
regards,
Naveen Gondi
[protected].
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