[Resolved]  www.quikr.com — Premium and urgent ad displayed wrong information and later removed from website

Address:400706
Website:www.quikr.com

I Arvind Bartaria owner of apartment in project Life Republic in Pune, bought a premium ad space by paying Rs 2142/- online on 9th Jan 2016 to sell my flat. In a few seconds I received a call from quikr call center (female name Tejaswani Gaud-ph [protected] email- [protected]@gmail.com) who told me that your ad will only be visible in Pune so better I should buy the one in which the ad will be visible in 10 cities in Maharashtra. I agreed and paid the remaining amount of Rs 2877/- ( total paid Rs 5019/-)

After a day when I tried to contact her she did not reply but a received a call from Nahid baig (ph[protected]saying that I should contact him instead of Tejaswani, I told him that my ad was supposed to be visible in 10 different cities in Maharashtra. So what he did was he himself gave ad in 10 different cities but each ad said the apartment was in that city, also he selected some locality in that city on his own.When I called him to correct this he says it cannot be changed. I am receiving a number of calls since then for a flat in thane or navi mumbai or sholapur or nasik or nagpur etc. Also the ad says I am a broker.
Later Nahid called me and said that he has removed all the ad from 10 different cities and now I should make the changes on my own. I am trying to change the city and locality in the profile but it cannot change. I emailed and tried to contact him for the same but no reply from his side.

Since then my ad is not displayed even after paying Rs 5019/-

I request you to either correct my ad and make it visible for three months as per the receipt or return my money back.
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Complaint marked as Resolved 
Verified Support
Jan 27, 2016
Quikr Customer Care's response
Dear User, We regret the trouble you’ve faced. Don’t worry, we’ll look into this and sort it right away. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and convenient experience at Quikr. We care, Team Quikr
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