[Resolved]  www.bookmyoffer.com — Faulty product received

Address:Darjeeling, West Bengal, 734001

I had ordered a mi 20800 mah powerbank from bookmyoffer for rs. 650 my order no. is [protected].The product is visibly fake and of bad in condition, its not working. I have done full charge of power bank and connected to my galaxy grand prime mobile but still not charging.The customer care number you provided is also not receiving any calls.This is not a way to deal with your customers.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 31, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
Complaint comments 

Comments

I had ordered a mi 20800 mah powerbank from bookmyoffer for rs. 650 my order no. is [protected].The product is visibly fake and of bad in condition, its not working. I have done full charge of power bank and connected to my galaxy grand prime mobile but still not charging.The customer care number you provided is also not receiving any calls.This is not a way to deal with your customers.
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response, Sep 30, 2016
Verified Support
Dear Customer,

We apologies for the inconvenience. We shared your details to our customer suppport team and they will contact you soon. Appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks
i have already sile a complain on bookmyoffer for providing me worst quality of MI power bank(20800mah). It had been since 3 days but no representative have solved my problem and replace with a new one. so, i kindly request you to provide me the best quality of the product as soon as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BookMyOffer.com / Saturday Sunday Media Internet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    3974
    Pending
    0
    Resolved
    1811
    BookMyOffer.com / Saturday Sunday Media Internet Phone
    +91 80 1000 1133
    BookMyOffer.com / Saturday Sunday Media Internet Address
    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
    View all BookMyOffer.com / Saturday Sunday Media Internet contact information