[Resolved] www.dhamaalshop.com — Videocon 32" hd led tv (luck by offer) | |||||
My husband had ordered a led tv from dhamaalshop.com, and we have not received our product yet. we tried connecting with them via calls and emails but have not received any revert from them. when i searched about this website over google then found there are many consumers complaining about this fake website. our order id is ds55768, product is videocon 32" hd led tv (luck by offer), order date[protected]. we made payment through dhanlakshmi bank's debit card. we have screenshots of payment which we made. My contact details are:- Mail id :- amandeep17. [protected]@gmail.com Phone number:- [protected] Please do something to return our money back, its not a small amount. Was this information helpful? | |||||
Nov 6, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 DhamaalShop.com Customer Care's response Dear Sir, This is in regard to your order which you placed with our company Dhamaalshop.com. We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT. We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers. Thanks & Regards, Govinda B B K Dhamaalshop.com Customer Care Team +91 [protected] | |||||
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