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Last updated Oct 2, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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H
Hanzla ur Rahman
Aug 18, 2022
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My phone's mother board is not working properly

Address: Bhopal

For about last 1 month my phone's front camera was not working,...
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R
Rinlin Syiem
Aug 17, 2022
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Poco x3 Dead No warranty

I bought this poco x3 in 2021 with 17k ... The phone won't then on and the issue is that my poco x3 dead after the new update and when I took it to repair they said the motherboard is gone... and can't be repair. 17k is a big amount for me so kinda resolve this matter... everyone facing the bug...
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D
deepanshugangwar
from Bareilly, Uttar Pradesh
Aug 17, 2022
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Not repairing mobile phone

Address: State Bank of India, Rithora, Bareilly, Uttar Pradesh - 243122

After the update of MIUI 13.5 in my Xiaomi Redmi Note 10 Pro Max, front camera is not working. When I reached to service centre they said to change the motherboard which is costly. It's not the problem created by me, it's the problem which was created by company. Why they are not repairing my product? Should I take legal action against my company? Not only in my phone there are many user which have this problem. It's the strategy of the company...
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R
Ramagayathri Arulkumar
Aug 16, 2022
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Poco x3 charger not charging

Address: No 18, nachiyar street umaiyalpuram, chrompet,Chennai
Website: Poco x3

I bought poco x3 Mobile via Flipkart in 2 years back.some time poco distribution c type charge not working. Now faster charger not working not yet charge of my mobile. But not charge it's is charging on my mobile....
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F
Farhaz Rizbi Ahmed
Aug 15, 2022
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Poco x3 pro was dead

Its dead automatically, and its totally clean device not a single damage or scratches...
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I
Imdad2ahmed
from Guwahati, Assam
Aug 15, 2022
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Poco x3 pro service center

Address: Plantanbazar, Guwahati, Assam

I bought poco x3 pro phone from flipkart 11 month ago. Few day ago phone suddenly stopped working and not turning on i visited a service centre of xiaomi because company provides 1 year warranty as in there policy they will repair or replace there device free of cost if that device get any issues in normal usage So they should repair or replace my mobile but they aren't doing. When i i visited there service center name the keypad they took...
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P
Pawanj483
from Chennai, Tamil Nadu
Aug 14, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
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New Phone have many problem

Address: Bipin Towers, 2nd Floor, 6th B Main Rd, opp. to Sapna Book House, Jayanagar 3rd Block, Jayanagar, Bengaluru, Karnataka 560011

Dear Sir/Mam,
I am purchased New MI 11i5G phone on 21 Jul 2022, and after 2 days i have many problem in my phone, like display flickering, flash not working, request to you please coordinate with Mi for replacing my phone, i m already invest 25000 for this phone. Request...

regards,
Pawan Kumar Joshi
Mob:- [protected]...
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M
manoj 0262
from paradip, Odisha
Aug 14, 2022
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Exchange of redmi 9 power cancelled

Address: Vinayak Residency, near City Centre 2, Noapara, Sukanta Pally, Newtown, Kolkata, West Bengal 700157

There is only a little scratch on the edge of the body no cracks at all . all the t and c are matching with my phone. how I am supposed to give a old phone without any scratches or they should mention in the website to exchange a new phone without any scratches with the desired new phone. I was eagerly waiting for the new mi 11x to be delivered but an agent came checked the device and told there is a scratch on the edge your exchange is cancelled...
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J
Jignesh Nagrekar
from Lalpur, Gujarat
Aug 14, 2022
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Delay in Installation of LED TV

Hi Team,

I would like to draw your attention as mentioned below.

I have purchased Xiaomi Television 5X 43" from Vijay Sales, Odhav, Ahmedabad, Gujarat on 11th August 2022 and got the delivery on 12th August 2022 as committed by Vijay Sales. Same day on 12th I received the message from MI that Installation will be done between 12.00 to 2.00 on 13th August 2022 so that I have rescheduled all my activities and...
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A
AbhiRawat30
from Delhi, Delhi
Aug 13, 2022
Oct 22, 2022
This thread was updated on Oct 22, 2022
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Need refund for already replaced defective Xiaomi 12 pro

Address: Qdigi, R-42, First Floor, Opposite Metro Pillar No. 46, Main Vikas Marg, Shakarpur, Delhi-110092


I have purchased Xiaomi 12 pro (12GB + 256GB) from MI home near me.But there was charging problem and foggy camera issue with the device.So I submitted my device in service centre on 23rd, July, 2022 and after a week of continuous follow up they provide me a replacement on 29th, July, 2022 . But the replaced device has the same issue of foggy camera when we record video in low temperature. I again visit the service centre and the service...
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S
Samir Rasam
Aug 11, 2022
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Mi11 Hypercharge

Address: Bangalore Marathahalli

Ever since the phone has been upgraded to MIUI 13 OS, Wifi connection has become unstable. This is affecting the calls as I take lot of calls from my home and Wifi calling is the only option that works due to poor signal from Airtel. My other phone which is a Samsung A50 works perfectly.
Please help with this issue. There is a bug. The connection keeps flickering on and off and one can see that while taking the call....
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C
Chellamani K
from Madurai, Tamil Nadu
Aug 9, 2022
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Worst behavior and poor response from MI service center

Address: No-5,1St Floor, Sri Perumal engineering, W Perumal Maistry St, opposite Canara Bank Atm,Madurai,Tamilnadu 625001

I have purchased MI XXQ02HM trimmer on 4th Dec 2021 through Flipkart. It is not working properly now and we have approached the Service center at Madurai, Tamilnadu. They didn't take our request formally and didn't give any proof for recording our service request. Morning (Aug 2nd) we reached the service center and handed over the trimmer with good condition. Same evening they called me and conveyed that the trimmer was not eligible for exchange.br...
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P
Pratyaksh.9
from Delhi, Delhi
Aug 9, 2022
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Service centre not giving warranty when it is a hardware problem

I went to mi store for getting my warranty of my redmi smart band and they said we will not replace or repair it because it has little scratches on it which were obvious after use of 10months the scratches were natural and the problem was not from scratches which they admit they problem was in hardware which was completely covered in warranty in and almost 1 month left for warranty and they just procasting from giving warranty which means...
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R
Rajnish7890
from Patna, Bihar
Aug 8, 2022
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I am complaining about my phone not receiving network.

Address: Patna

I buy poco m2 from flipcart from 10000.and now after 2-3months fingerprint does not working properly and sometimes phone hangs and suddenly after 14 to 15 months mobile phone is unable to receive network. So i am unable to receive call, message or making a call and message and also unable to use internet. Please immediately action against poco india because service centre charges 7000 to 8000 for fix this problem.
How can anyone...
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V
[email protected]
Aug 6, 2022
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Front camera not working

My poco x3 mobile front camera not working. i am using my poco mobile last 1 year. Suddenly front camera not working . This is very big cheating .i have spend rs 19000 for purchasing this mobile. i want to clear this issue ....
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S
Sanskar_jain
from Sagar, Madhya Pradesh
Aug 6, 2022
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Poco X3 pro Mobile phone

I too have purchased my poco X3 pro approx 10 months before (it's under warranty ). My phone is NOT WORKING and when I went to service centre they said that phone is dead and they will replace it . However they are replacing it with another phoen worths rs 14000 whic is not fair at all. I want my device replaced with the same device or atleast it must have same specifications ....
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A
Aiswarya Thulasidharan
from Bidar, Karnataka
Aug 4, 2022
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Redmi note 10 pro max update issue

I have updated my phone to 13.0.5.0 version. After tht my front and back camera stopped working. And for the repair of the mother board they are asking 10k . Why should I pay for that because this happened after their update which is extremely the trouble caused by the company....
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K
Kingkarma22
from BENGALURU, Karnataka
Aug 4, 2022
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Miui 13 update

After the miui 13.0.2 update my phone performance has reduced and there are many bugs in this update
1. The YouTube is lagging
2. System is not stable
3. Phone gyro is not responding
4. System launchers not working as it use to before
5. Apps not responding
And many other is i remember
So it's a kind request to fix this bugs in this new update as soon as possible, so we can experience good...
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C
Chetan811
from Amravati, Maharashtra
Aug 2, 2022
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My mobile device front camera is not working after update

Address: Amravati

My poco x3 mobile camera is stop working
When I updated latest version
This is companys fault and there sevive center person says that it's hardware problem.and charging 9000 to 10000
This is big fraud against customers...
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K
Kiran Baraskar
Jul 31, 2022
Jul 31, 2022
This thread was updated on Jul 31, 2022
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Watch replacement

Address: Log sec 3 room no j 60 kalamboli Navi Mumbai 410218

I am very disappointed with Xiaomi service centre also not provide proper solution from Xiaomi customer care since last 20 days i am not received my replacement watch from service centre requesting you give us proper solution on it i want my watch as soon as possible...
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