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Xiaomi India Complaints & Reviews

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Last updated Oct 2, 2024
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Xiaomi India reviews & complaints page 295

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P
Prince Shubham
from Delhi, Delhi
Aug 5, 2015
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Service centre not giving my mobile

I am prince Shubham from Ghaziabad when i buy my xiaomi Note 4g mobile after some an problem arise in screen of mobile .Then i give my mobile to service center on 13 july 2015 but till now they did not solve my problem and did not repair my mobile . whenever i go to service they say that they take one year to repair my mobile ....
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pjain1303
Aug 5, 2015
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Order not received

Address: Gautam Buddh Nagar, Uttar Pradesh

I ordered MI ear phone of rupees 799 on 10th July 2015. But I am not receiving my order even after 26 days. I made biggest mistake of my life to order on MI official site. Now I am not getting my money back. Order ID - [protected] Name - Piyush Jain...
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A
aman kmr
Aug 4, 2015
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Product duplicate

Address: Varanasi, Uttar Pradesh

I have purchased a offer pack with 2powerbank and 1earfone on the date of 24july 2015 in the parcel there was 10400 mah of mi power bank and 9000 mah of samsung powerbank and 1 earfone.But both the portable are not working. I need please refund my money. All items are duplicate.
[protected]@gmail.com...
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Address: New Delhi, Delhi

I have submitted by Mi4i mobile for repair on 23rd July morning with job sheet no. JS[protected] at your soo called service center at janakpuri New Delhi. Story of Heights of negligence: 1) They dont know how to talk to customers, 2) No one bothers to pick the phone ever, (I dont why you have kept phone number please remove, when no one ever want to pick it up) 3) trying to call since 24th July but till date not even by luck...
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royaldesilva5
from Mumbai, Maharashtra
Aug 4, 2015
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Mobile does not start but heating in seconds once switch on

Address: Nashik, Maharashtra

This is Royal Dsilva from Nashik Maharastra India 422007. I have purchased one Redmi 2 mobile dated on 10th April 2015 from flipcart.com. The order no. is OD[protected] dated 10th April 2015.( Invoice no. #BLR_WFLD[protected]) The IMEI / Serial No. [protected] / [protected]. Handset - FSN:mobe56ftbevg9mks. WID: VI25857 After three and half months only the mobile handset is not working. Whenever we on the same...
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laddu patel
from Hyderabad, Telangana
Aug 4, 2015
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Defective product

Address: Hyderabad, Andhra Pradesh

I have ordered a Mi 10400 power bank with Samsung power bank and the product which i have received was defective and its not working also.I have written the mail on the same day and raised a ticket but i dont have any response after that and even i tried them calling on customer care number but no one is responding.worst site ever seen with duplicate products.Kindly resolve my problem....
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A
ajayshukla10
from Mumbai, Maharashtra
Aug 3, 2015
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Defective product sale

Address: Lucknow, Uttar Pradesh

Dear Sir/ Madam,

Greetings!!!

This is in Reference Regarding MI Mobile companey,

I purchesed MI REDMI2 handset on 4th May 2015 and right now i am having a problem in my handset, i have given a call to customer care center and a complain mail already send to MI customer cear but they are saying that you have to visist Kanpur, since they are not having any center in Lucknow.
My grievance...
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Ms thakur
Jul 30, 2015
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return power bank

Address: Jhansi, Uttar Pradesh

maine ye power bank 2 mahine phle liya tha par ye sahi tarah se kaam nahi kar raha maine bhut baar email kiya call kiya mujhse bola gaya ki jaldi return kiya jayega par abhi tak nahi hua. Ab agar 4 din ke andar nahi hua to mai consumer forum jaunga order no-[protected] complane no-1852...
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Shivakumar Saminathan
from Dindigul, Tamil Nadu
Jul 30, 2015
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Disgusting service

Address: Erode, Tamil Nadu

My board got a problem and i hand overed it to Mi Authorised service center, Erode.They informed that they are going to change mother board. I got my mobile back after some two weeks . Again lound speaker didnt worked again i went to same service center they are doing the same they are not even attending phone calls! Shame on mi service center....
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Mahendra Palaiya
from Bhopal, Madhya Pradesh
Jul 30, 2015
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I want to service center

Address: Bhopal, Madhya Pradesh

dear sir, madem I'm mahendra palaiya from bhopal MP. I want to service center in bhopal mp because i've purches xiaomi mi2 mobile. mobile charger is not work. so i have goes to indore. So please i requst to you service center want to bhopal mp. so all the bhopal customer profit in service center. thanks......
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R
rkram23
from Bengaluru, Karnataka
Jul 29, 2015
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Awful Customer Service

Address: Bangalore, Karnataka

Hi, I have never came across such an awful customer service from a company. I had some issues with my Mi note 4g phone and submitted the handset in bangalore kalyan nagar service Center on 26/06/2015.They informed me that the motherboard is not working and it needs to be replaced. As the boards are out of stock and new orders have to be placed, I will be able to get my phone within 2 weeks. But because of Mi's wonderful and very professional...
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Priya
from Madurai, Tamil Nadu
Jul 29, 2015
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No response for the mail

Address: Madurai, Tamil Nadu

I have ordered xiaomi mi 4 from mi.com and delivered it on 16.07.2015. My front camera is not at all working and complained them through mail, tried to reach them with online chat and toll free number. Notbody has responded till now. What can I do for this. Mi.com is filthy and irresponsible people. customer care is worst. Pls help me resolve this....
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shrija sudhan
Jul 28, 2015
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Worst service

Address: Gautam Buddh Nagar, Uttar Pradesh

I bought redmi note in dec 2014.and after few days i got some issues while operating, It get restarted in loops.after 4 month display has gone so i have visited costumer care in NOida sec-18 .they have told me that it need to change mother board after 10-12 days i got my handset but untested device.My sim card is not detecting and chinese applications which is not supporting other software. again i visited to CC they told me that i need to...
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Sunil Swain
Jul 26, 2015
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Online Purchase of Mobile not delivered

Address: Khordha, Odisha

Order number:[protected] Order placed: 13-Jul-2015 03:40 am 3rd party vendor name: Sold By:Rocket Kommerce LLP The Online purchase was processed quickly and money deducted from account. But for last 2 weeks the order was not processed for shipping. The customer care just responds with same emal script every time I submit a complain.. Nothing happens after that. This is the WORST customer care I've ever encounter with any...
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akash.22
from Chennai, Tamil Nadu
Jul 27, 2015
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Brand New Mi 4i has got broken screen

Address: Chennai, Tamil Nadu

I bought a brand new Xiaomi Mi 4i from the company website on 7th of July. I got the delivery on 9th.When I opened the box, the phone had a broken screen. I officially lodged a complaint on the co mail id and informed the status through customer care executive. It has been 3 weeks now, I have called and mailed the company 6 times till now but haven't got replacement yet....
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Mohit Gupta hjg
from New Delhi, Delhi
Jul 26, 2015
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Refusal of replacing cracked mobile screen

Address: New Delhi, Delhi

I bought Mi4i model of Xiaomi on[protected] from Flipkart. On 19th July, I was playing a game in it, suddenly it started heating up and mobile screen got blank and white. After 2-3 seconds, there was a small crack on the edge of the mobile screen. That crack got bigger afterwards. I went to the Mi service center on[protected]. They refused to take any action on it saying it a "physical damage". Moreover, I sent an e-mail to the Customer...
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dolusharma
from Vijayawada, Andhra Pradesh
Jul 25, 2015
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No stock on service centers

Address: Hyderabad, Andhra Pradesh

I bought xiaomi redmi note 3g and after 4 months i found that it has yellow patch at bottom and orange dots on middle of the screen i visited service center and since 3 months they still don't have the screen stock in any service center in hyderabad...
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Ganesh25
from Navi Mumbai, Maharashtra
Jul 25, 2015
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Brightness issue in REDMI 1S

Address: Mumbai City, Maharashtra

Dear Sir/Madam, I am continuously trying to contact you but you please are not receiving calls. It is very poor service experience from your end. I had give my REDMI 1S for repairing at your service center because i am facing brightness get automatic low issue in latest update. So requesting you to please give me status of my mobile. I already told you that i want an solution in latest update only. So do not downgrade the existing OS....
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kparvez
from Noida, Uttar Pradesh
Jul 25, 2015
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Phone speaker not working

Address: Jaipur, Rajasthan

I have booked a mobile phone name of mr. Virendra yadav, mi make redmi note 4g 8gb white, i have received the same on dated 25. 06. 2015.
Order no. [protected]
Now speaker is not working of my phone from last three days.
Request to you please resolve the issue....
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Bhuvanesh Chauhan
from Indore, Madhya Pradesh
Jul 25, 2015
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Regarding my mobile (Xiaomi mi4i) repairing issue

Address: Indore, Madhya Pradesh

I had xiaomi mi4i but unfortunately its screen got cracked due to which its touch and display is gone as i bought it nearly one month ago so it is covered in warranty and it is broken nearly 10 - 15 days ago.
It was in my shirt pocket i take it out it slips of from my hand and bang onto a sharp stone and screen got cracked. As my phone is in warranty so they should repair it and free of cost but i visit to service centre of company...
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