Xiomi — MI Notebook14 Silver

Purchase made on 24th Night, Total amount Rs 51098/-was deducted ( 24-Oct'20 Rs3024.91 & 25th-Oct'20 Rs 47680.68) Refer attach statement
On Order Cancellation on 29'Oct 20
I got Refund of Rs 47680.68 credited in my account. Refer attach statement
But Amount Rs 3024.91 is still pending, spent on MI Extended Warranty.
Request you to refund the balance Amount of 3024.91n the as well.
Following Complaint on Mail from 16-Nov till today 1-Dec

Xiomi 1st response was contact One Assist Customer care. Where on con call with with Xiomi & One Assist customer care it was Established. The Amount is taken by Xiomi . So they Need to Refund.

Xiomi 2nd response was it was discount amount need to collect from Bank. When purchase is not made . So how can they keep discount amount . I have clear Auto mail confirmation from Xiomi on receipt of Complete Rs 51098/-

Problem is No Escalation is available on website.
Chat support is on Autobot. So no Clear Reply.
Call center only reads the reply feeded in the stystem.

It is total mental harassment